Core Crew (Front Desk & Sales) - Greenpoint, NY

solidcore is looking for an energetic, outgoing, and personable individual to join our Core Crew team, providing front desk, administrative, and sales support to the Head Coach & Community Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.

Responsibilities

Bring [solidcore]’s CORE client experience acronym to life; Interact with clients and address needs, expectations, and satisfaction; Maintain product knowledge for studio retail operations; Perform client-facing system tasks; Communicate studio issues and schedule changes; Assist Head Coach and Community Manager in daily operations; Notify management of complaints and assist in response; Address maintenance or equipment issues; Follow up with client lists in Axle to meet monthly sales quota; Respond to client emails; Alert coaches about client milestones and set up celebration board

Requirements

High school education; Ability to lift up to 30 pounds and walk through all areas of the studio; Ability to work a flexible schedule including mornings, evenings, holidays, weekends, and closing hours; Excellent interpersonal and communication skills; Outstanding customer service skills; Strong organizational skills; Careful attention to detail; Willing to initiate tasks and perform duties without direction; Ability to stand for long durations of time; Passion for fitness, wellness, and the [solidcore] brand

Nice to have

Some college; 1 year sales experience; MBO experience

Benefits

Sales commission opportunities; Free drop in classes