Creative Quality & Compliance Specialist

As a Creative Quality & Compliance Specialist, you'll play an integral part in the overall quality and regulatory integrity of creative output across the Healthcare division, serving as the quality and compliance checkpoint within the creative production workflow. You will act as the gate through which every piece of creative passes before it reaches client Medical, Legal, and Regulatory (MLR) reviewers and again before it goes live. You'll review ads, landing pages, emails, social content, and video for MLR regulatory compliance, brand and design standards, and copy accuracy.

Responsibilities

Pre-Submission Compliance QA: Review all creative assets against MLR requirements — claims accuracy, fair balance, ISI placement, reference linking, branded vs. unbranded vs. disease-awareness rules — before they enter client Medical, Legal, and Regulatory review.; Post-Approval Launch QA: Final quality proof of approved assets — landing pages, ads, emails, creative — before they go live, confirming that approved content was implemented correctly and no errors were introduced in production.; Veeva Vault PromoMats Operations: Own the hands-on Veeva workflow — annotating assets, entering and linking claims, managing references, tracking submission status, and packaging 2253 filings.; Brand & Design Standards Enforcement: Review creative output for visual consistency, spec adherence, and style guide compliance across all healthcare client deliverables.; Copy Quality Review: Review all copy for grammar, tone, messaging accuracy, and alignment with approved claims and client brand voice.; QA Process Documentation & Refinement: Build, maintain, and continuously improve the quality and compliance standards, checklists, and review processes the creative team follows.; Creative Workflow Coordination: Support creative production operations alongside the Creative Project Manager and Account PM — maintaining Asana boards and deliverable trackers, communicating timelines and managing feedback cycles with client stakeholders, trafficking tasks between the creative team and client POCs, coordinating with cross-channel PMs on shared deliverables, and organizing client-provided assets within Power Digital's file structure.; Employ AI technologies to enhance and optimize business processes.; Utilize and leverage Power Digital's Nova ecosystem as it relates to your department.; Other applicable or related duties as assigned.

Requirements

Proficiency in spoken and written English at an advanced level is required for this role; 4+ years in healthcare or pharmaceutical creative production, agency or in-house, with direct exposure to MLR review workflows; Demonstrated understanding of FDA OPDP guidance and 21 CFR 202, including fair balance, ISI placement, branded vs. unbranded vs. disease-awareness content rules, and 2253 filing requirements; Strong eye for brand consistency, design quality, and copy accuracy across digital formats (paid social, display, landing pages, email); Process-oriented with the ability to document, maintain, and improve QA standards without external direction; Comfortable reviewing and providing clear, actionable feedback on creative work from designers, copywriters, and freelancers; Proficiency with Asana or comparable project management platforms; Experience working alongside project management teams in a fast-paced agency environment

Nice to have

Veeva Vault PromoMats experience (annotating, claims management, submission tracking); Veeva PromoMats certification; experience with modular content strategies; prior work across both pharma-regulated and non-regulated healthcare clients

Benefits

Base salary + commission opportunities; Prepaid Medicine Plan; 15 paid vacation days (PTO) per year; Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors; Fully flex work environment: full-remote, in-office, or hybrid; A one time 400.000 COP Work From Home (WFH) stipend automatically added to your first paycheck; Employee Assistance Program (EAP); 17 observed Colombian national holidays + 2 mental health recharge days per year; Legal benefits like Prima, Cesantias; Paid Social Security; Unlimited opportunities for growth & leadership within a rapidly growing firm; Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s); Quarterly awards including prize money and recognition for outstanding performance; Opportunities to be involved in company DEI initiatives