Customer Experience Associate

The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned. This position currently has no supervisory responsibilities.

Responsibilities

Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner; Operates front end scanning equipment and cash register, including bagging merchandise and placing merchandise in customer's cart; Maintains accuracy during transactions, ensuring customers are charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons; Maintains cash drawer accounting procedures and follows store and legal guidelines regarding sale of tobacco and alcohol; Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions; Maintains general sanitation of the department and follows cleaning schedules and guidelines, including disposing of trash properly; Cooperates with co-workers and supervisors to ensure smooth function of department and store; Continuously improves job performance; Uses all company-provided Personal Protective Equipment (PPE); May be called upon to assist in other departments

Requirements

Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED); No prior experience required