Customer Experience Attendant

The Customer Experience Attendant is responsible for the functions below, in addition to other duties as assigned. This position currently has no supervisory responsibilities.

Responsibilities

Greets customers in a cheerful manner as they enter the store and thanks them as they leave; Answers customer questions and provides other assistance as required to ensure quality customer service; Retrieves all shopping carts on the premises safely and efficiently; Ensures carts are not left in parking areas and taken from cart corral to front porch of store for customer use; Empties carts of debris and takes defective carts out of service; Helps customers by loading their groceries into vehicles; Keeps parking lot, store vestibule and front-end clean and free of debris; Maintains trash and recycling receptacles on porch, empties and replaces bags as necessary; Remains alert to safety issues and pays attention to entrance and exit areas to ensure they are not blocked and are free from slip and fall hazards; Assists cashiers by bagging groceries as required; Promptly responds to intercom pages; Sweeps, washes, mops and does general clean-up work; Cleans restrooms and break rooms, replenishes supplies, disposes of waste and keeps building and surrounding grounds in orderly condition; May operate motor driven cleaning equipment (if over 18 years of age and properly trained) and maintains it in good repair; Helps keep the sales floor free of slip and trip hazards; May clear sidewalks and porch of snow and ice; Notifies store management when repairs or maintenance is needed or unsafe conditions are observed, and when more supplies are needed; Ensures smooth function of department and store by cooperating with co-workers and supervisors; Responsible to continuously improve job performance; May complete other duties of staff as required by management

Requirements

Education and/or experience completed or working towards a high school diploma or general education degree (GED); No prior experience required