Customer Onboarding Intern - Brazil

We are looking for an intern to join our PST Team, supporting the Customer Onboarding Manager in transitioning new clients to our platform. This is a key role in ensuring that our clients have a smooth and successful onboarding experience. Are you hungry to begin a career in E-Commerce Conversion Optimisation? Do you want to be part of a high-performing team? Are you eager to prove your ability in a growth-oriented company? If so, Insider Latam needs you!

Responsibilities

Assist in managing onboarding projects, contributing to successful outcomes and accelerating Time to Value for clients; Participate in developing materials and processes that enhance the customer experience during onboarding; Document client interactions and support the transition to the Customer Success Team after the onboarding phase

Requirements

Currently pursuing a degree in Business Administration, Engineering, Marketing, or related fields; Strong written and verbal communication skills in both Portuguese and English; Ability to effectively manage time and tasks; Interest in technology, especially in SaaS platforms and system integration; Willingness to learn about project management and client interaction; Hands-on attitude, ownership, and a collaborative approach to work

Benefits

Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together; Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills; Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru; Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build; Help build the team you want to work with and enjoy rewarding referral bonuses; Opportunities to give back to your community through volunteering and purpose-driven social impact projects; From global retreats to team-building activities, expect year-round events that turn into lifelong memories