Customer Service Rep(02959) - 2201 Madison Ave

Join our team as a Customer Service Representative at our Domino's Pizza location in Granite City, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service at our 2201 Madison Ave store. As a key member of our team, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality service.

Responsibilities

Answer incoming phone calls and take customer orders accurately and efficiently; Prepare and make pizzas according to company standards and customer specifications; Process cash and credit card transactions with precision; Deliver outstanding customer service, addressing inquiries and resolving issues promptly; Maintain a clean and organized work environment, adhering to health and safety standards; Collaborate with team members to ensure smooth operations during busy periods; Assist with various cleaning tasks to uphold store cleanliness; Handle and lift items weighing up to 25 lbs. as needed

Requirements

Excellent communication skills with the ability to interact professionally with customers and team members; Strong attention to detail and ability to follow directions accurately; Flexibility to work various shifts, including weekends and holidays; Positive attitude and friendly demeanor, with a passion for customer service; Basic computer proficiency for operating order-taking systems; Ability to multitask effectively in a fast-paced environment; Problem-solving skills to address customer concerns efficiently; Physical ability to stand for extended periods and lift up to 25 lbs.; Team-oriented mindset with a willingness to assist colleagues as needed; High school diploma or equivalent preferred (not required)