Customer Service Representative for Mr Handyman

Are you ready to join a team dedicated to delivering outstanding service and value to both customers and employees? At Mr. Handyman, we’re expanding our team to continue being one of the nation’s most trusted home repair and maintenance companies. We’re seeking a personable and professional office team member to thrive in our fast-paced environment. We’re recognized for exceptional customer service, high-quality workmanship, and our “Done Right Promise.” That commitment starts with hiring great people and supporting them every step of the way. When you become part of the Mr. Handyman team, you gain more than just a job — you build a rewarding career backed by industry-leading tools, systems, and support.

Responsibilities

Manage incoming and outgoing customer communications while coordinating schedules for Service Professionals; Guide customers through their projects, recommend solutions, and help set clear expectations; Build lasting customer relationships by delivering outstanding service using the proven Mr. Handyman process

Requirements

Align with our company culture and values; Be dependable, motivated, and team-oriented; Have strong organizational and multitasking abilities; Communicate professionally and confidently with customers; Be solution-focused and proactive; Work independently with minimal supervision; Be comfortable using Microsoft Office and Excel; Live within the local area; Have at least 2 years of office experience; Be naturally skilled at problem-solving; Pass a background check; Demonstrate strong phone and communication skills

Benefits

Competitive compensation; Opportunities for career growth and advancement; A collaborative team environment focused on delivering exceptional customer experiences; A dynamic and rewarding workplace where your skills make a real impact; The chance to provide customers with best-in-class service and solutions; Flexible scheduling to help support work-life balance; Bonuses