Customer Service, Sales Floor Support & Fulfillment

The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You'll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for.

Responsibilities

Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor; Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program; Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed; Work with the team to ensure the sale's floor stays "runway ready" through re-merchandising and straightening throughout the day; Assist customers with a variety of transactions through a seamless and friendly experience; Demonstrate expertise in all technologies used in the store environment; Defuse customer situations and provide resolutions in a timely and effective manner

Requirements

Clear, effective communication with strong interpersonal skills; Accountability, initiative and a high level of ownership; Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment; The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds; The ability to work a flexible schedule based on business needs

Benefits

Medical/Vision; Dental; Retirement; Paid Time Away; Life Insurance; Disability; Merchandise Discount; EAP Resources; Performance-based incentives/bonuses; 401k; PTO accruals; Holidays