Customer Support Officer

Location: Jakarta

Job Description

- Serve customers by telephone, face to face and email
- Maintain the confidentiality customer privacy including complaints or requests from customers
- Provide solutions to customer complaints
- Make a complaint report or customer request
- Establish good communication with customers

Qualifications

- Male/Female
- Age maximum 30 years
- Min. D3
- Have minimum 1 year experience as Customer Support / Call Center / Contact Center
- Have a good communication skill & interpersonal skill
- Required skill(s) : Ms.office and Internet

Responsibilities

Serve customers by telephone, face to face and email; Maintain the confidentiality customer privacy including complaints or requests from customers; Provide solutions to customer complaints; Make a complaint report or customer request; Establish good communication with customers

Requirements

Male/Female; Age maximum 30 years; Min. D3; Have minimum 1 year experience as Customer Support / Call Center / Contact Center; Have a good communication skill & interpersonal skill; Required skill(s) : Ms.office and Internet