Denials & Accounts Resolution Specialist

We are seeking a detail-oriented and motivated Accounts Receivable Specialist with a strong background in insurance and finance. This role is responsible for managing incoming payments, reconciling accounts, resolving discrepancies, and ensuring timely and accurate collection of outstanding receivables. The ideal candidate understands financial workflows and has experience working with insurance carriers, claim processing, or reimbursement posting.

Responsibilities

Process, post, and reconcile payments from customers, insurance carriers, and third-party payers; Review accounts for accuracy and ensure payments are applied correctly; Monitor aging reports and follow up on past-due accounts; Contact customers, insurers, or internal departments to resolve payment discrepancies or missing information; Research and reconcile claim denials, short-pays, or misapplied payments; Prepare daily, weekly, or monthly AR reports as required; Maintain accurate financial records and documentation; Assist with month-end closing processes and account reconciliations; Collaborate with billing and finance teams to improve AR workflows and reduce outstanding balances; Ensure compliance with company policies, insurance regulations, and financial guidelines

Requirements

High school diploma; 1-3 years of experience in Accounts Receivable, billing, or finance; Solid understanding of financial processes, accounting basics, and AR workflows; Proficiency with billing or accounting systems; Strong Excel skills (sorting, filtering, formulas); Exceptional attention to detail and accuracy; Strong communication and problem-solving abilities; Ability to manage multiple tasks and meet deadlines; Financial accuracy and analytical skills; Knowledge of insurance billing and reimbursement processes; Strong organizational and follow-up skills

Nice to have

Associate's or Bachelor's degree in Accounting, Finance, Business, or related field; Background working with insurance payments, claims, explanations of benefits (EOBs), or reimbursement posting; Experience with ERP systems; Pivot tables

Benefits

The Standard; 401K; Car Allowance; Eat Well; Employee Assistance Program; Flex Hours; Free Direct Deposit / Weekly Pay; Game Rooms; Gym Privileges; HealthJoy; In-House Chiropractor; In-House Massage Therapist; Life Insurance; Long/Short Term Disability; Pet Insurance; Stay Optimized