Digital Workplace Tech Lead

You will lead a distributed Workplace IT function across France and the US, owning both operations and strategy for end-user IT. This is not just a support role — you will act as the go-to leader for Workplace IT, driving standards, mentoring, and shaping the evolution of the internal IT environment across multiple regions (Europe, North America, Middle East, Africa), supporting approximately 360 users and devices. Contribute to the modernization of our technology stack and internal processes by leveraging AI-driven tools, practices, and innovations.

Responsibilities

Lead a distributed Workplace IT function across France and the US; Own operations and strategy for end-user IT; Act as the go-to leader for Workplace IT, driving standards, mentoring, and shaping the evolution of the internal IT environment across Europe, North America, Middle East, Africa; Support approximately 360 users and devices; Coordinate and mentor Level 1 support (internal or external); Set priorities, improve processes, and raise overall support quality; Drive a user-first, high-performance IT culture; Oversee end-user support and escalation management; Own onboarding/offboarding workflows at scale; Ensure consistent service delivery across all locations; Manage vendors and local partners internationally; Lead administration and evolution of identity & access management, MDM/endpoint management, SSO setup, security stack (AV, VPN, firewall), and collaboration tools; Own IT asset lifecycle and governance; Lead tooling and infrastructure projects end-to-end; Automate tasks using Copilot, Power Automate, and PowerShell; Define architecture, documentation, and security standards; Identify gaps, propose solutions, and implement improvements; Bring structure, scalability, and long-term vision to Workplace IT

Requirements

5+ years in Workplace IT / Systems / Network roles with leadership or ownership experience; Ability to lead without a large team (hands-on + strategic); Strong decision-making skills and sense of accountability; Experience coordinating stakeholders across regions; Excellent communication skills, able to align technical and business needs; Proactive mindset; Fluent English is mandatory; French is required

Nice to have

Spanish or Italian

Benefits

Join a fast-growing company in a friendly, international environment (offices in France, Italy, Spain, Canada, Dubai, and Mexico); Telework Charter ensures the right balance between onsite and remote work; Additional benefits: CSE, meal vouchers, profit-sharing bonus, and more; Commitment to diversity and professional equality