Director of Finance and Operations

Position Overview: The Director of Finance and Operations serves as the firm's operational core - ensuring that leadership priorities are translated into reliable execution on the ground. This position is predominantly hands-on, with a strong bias toward managing workflows, holding teams accountable, and driving operational outcomes rather than setting firm-level strategy. The ideal candidate is a disciplined operator who builds trust through follow-through, brings a continuous improvement mindset to day-to-day problems, and knows how to get things done in a multi-office professional services environment. This is a Hybrid Work Model with consistent presence across Bowers' office locations (Syracuse, Rochester, Ithaca, and Watertown) is expected.

Responsibilities

Ensuring leadership priorities are translated into reliable execution on the ground; Managing workflows; Holding teams accountable; Driving operational outcomes rather than setting firm-level strategy; Building trust through follow-through; Bringing a continuous improvement mindset to day-to-day problems; Getting things done in a multi-office professional services environment

Requirements

Bachelor's degree in Business Administration, Accounting, Finance, Operations, or related field (or equivalent experience directly related to the role); 10+ years of progressive experience in professional services operations (accounting, advisory, legal, or consulting), with demonstrated responsibility for managing cross-functional operational workflows; Demonstrated ability to establish and maintain operating cadence, KPI reporting routines, and process standards across multiple teams; Experience managing operational change initiatives (process redesign and/or technology rollouts) with hands-on coordination and follow-through; Proficiency with common productivity, reporting, and practice management tools used in modern professional services firms; Strong analytical skills; ability to read financial and operating data and translate it into actionable next steps; Strong verbal and written communication skills; Travel between all firm locations is estimated at 20-30%, which is required to maintain a strong presence; Occasional travel to CURRENT regional meetings and platform events; Candidates must be authorized to work in the United States without current or future sponsorship.

Nice to have

Experience in or directly supporting an accounting firm environment, including familiarity with tax/audit/advisory delivery rhythms; Experience supporting M&A integration and/or rapid growth environments with multiple locations and leadership layers; MBA or other advanced degree in a job-related field; CPA license or equivalent financial/accounting credential

Benefits

Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental); Company-Paid Life and Long-Term Disability Insurance; Ancillary Benefits such as supplemental life insurance and short-term disability options; Classic Safe Harbor 401(k) Plan with employer contributions; Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning