Director, Product Design

Design at Ramp looks very different than it did a year ago: we’re building tools and agents, designing memory, shipping PRs, and rethinking the process every few months as new capabilities unlock. A few things have not changed, the role of design is to distill problems to their essence, obsess over craft and delight where it matters most, know customers deeply and advocate for them, lead with creativity and storytelling, and keep it fun, because a product built with joy always wins. We're looking for a Director of Product Design to lead a team of builders across some of our highest-priority bets.

Responsibilities

Lead and grow a high-performing team of product designers; Own product vision and design direction across critical product areas; Partner with product and engineering to shape strategy and deliver customer impact; Stay close to customers and use their feedback to guide product decisions; Jump into the work when needed to unblock teams and accelerate progress; Create clarity, raise quality, and help teams ship faster; Raise the bar for product thinking, interaction design, systems thinking, and craft; Coach designers through clear feedback, high standards, and strong mentorship; Help define how design works in an AI-native world; Build strong partnerships across product, engineering, data, and design

Requirements

Experience leading and developing high-performing product design teams; Strong product judgment, design craft, and systems thinking; Track record of shipping products with meaningful customer and business impact; Deep customer empathy and comfort operating in ambiguity; Ability to influence across functions and develop exceptional talent; Curiosity that borders obsession over how AI changes the nature software and how we work

Nice to have

Founder or early-stage startup experience; Experience designing AI-native, automation, or agentic systems; Experience building workflow or operations tooling; Experience leading managers or multi-layered teams; Comfort working closely with technical teams on implementation details

Benefits

Flexible PTO; Centralized home-office equipment ordering; Health and wellness stipend; Budget for intra-office travel; Weekly coffee stipend; 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents; One Medical annual membership; 401(k), including employer match on contributions made while employed by Ramp; Fertility HRA (up to $10,000 per year); Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay; Pet insurance; In-office perks: lunch, snacks, drinks, and more; Relocation expense coverage to NYC or SF (if needed)