Distribution Center Manager

As part of the talented Global Supply Chain team, you will be responsible for driving operational excellence across all aspects of the Menomonee Falls, WI Distribution Center, with a strong focus on safety, quality, cost efficiency, and on-time delivery. This role leads the day-to-day operations, ensuring seamless execution to support the division’s growth, productivity, and customer service objectives. The ideal candidate will foster a high-performance culture while continuously improving processes and performance metrics.

Responsibilities

Lead and coordinate all daily operations of the Menomonee Falls, WI distribution center, including picking, packing, shipping, receiving, returns, auditing, and inventory control; Manage labor planning and resource allocation to exceed productivity and accuracy targets; Ensure compliance with safety, quality, and operational standards across all functions; Lead, coach, and develop a high-performing distribution center team to deliver exceptional customer service; Provide ongoing training, mentorship, and performance feedback to direct reports; Build a world-class operations team through effective talent acquisition, development, and succession planning; Develop organizational talent to support business growth plans and robust succession planning to support further advancement of operations leadership; Develop, implement, and exceed Key Performance Indicators (KPIs) with a strong emphasis on safety, quality, service, and productivity; Monitor operational performance using data and metrics to drive accountability and continuous improvement; Lead and execute continuous improvement initiatives using Lean, Six Sigma, or similar methodologies to drive sustainable cost savings and service enhancements; Support and lead integration efforts for acquisitions impacting distribution operations; Contribute to the development of long-term operational strategies aligned with business growth objectives; Partner cross-functionally with supply chain, customer service, and commercial teams to ensure alignment and responsiveness to business needs; Communicate effectively across all levels of the organization to ensure transparency, alignment, and engagement

Requirements

Applicants must possess current authorization to work in the country for which they are applying; Bachelor’s degree in Operations Management, Supply Chain, Logistics, or a related field; 7+ years leadership experience in a high-volume distribution center, with a proven track record of managing daily operations and driving performance; Demonstrated success in hiring, training, and developing teams, as well as implementing and managing to Key Performance Indicators (KPIs); Experience working with global teams and suppliers, with the ability to lead across cultures and time zones; Strong understanding of warehouse operations including picking, packing, shipping, receiving, inventory control, and returns; Hands-on experience using Lean and continuous improvement tools to drive sustainable operational enhancements; Proficiency in warehouse management systems (WMS), ERP platforms, and data analytics tools to monitor and improve performance; A hands-on, partnership-oriented leadership style with the ability to inspire and engage teams at all levels; Proven ability to motivate, retain, and promote employees, fostering a high-performance and inclusive culture; Demonstrated commitment to building and maintaining a strong safety culture throughout the distribution center; High level of customer service orientation, with a passion for continuously improving customer experience through operational excellence; Strong analytical and strategic thinking skills, with the ability to align distribution operations with broader business goals; Must be able to remain in a stationary position for extended periods (e.g., at a desk or workstation); Must be able to move about the warehouse and office to access equipment, inventory, and personnel; Must be able to operate standard office and warehouse equipment (e.g., computer, forklift, pallet jack); Occasionally ascend/descend ladders or stairs to access inventory or equipment; Must be able to communicate effectively with team members and vendors

Nice to have

MB or advanced degree

Benefits

Annual discretionary bonus; medical; dental; vision; paid vacation; 401k (up to 4% match); Health Savings Account (with company contribution); wellbeing program; product purchase discounts