Domestic Assistant

We are looking for an experienced Domestic Assistant in our healthcare division to deliver excellent service of routine planned and periodic cleaning for a Mitie customer. You need to ensure the contract service delivery is of a high standard and meet all SLA agreements whilst adhering to the cleaning schedules.

Responsibilities

Deliver excellent service of routine planned and periodic cleaning for a Mitie customer; ensure contract service delivery is of a high standard and meet all SLA agreements; adhere to cleaning schedules; ensure the hospital has a reputation for its high-quality soft services; look for opportunities to develop the service further; build positive and productive working relationships with all customers; deliver excellent customer service; seek ways to continuously improve and exceed expectations; adhere to all Mitie Quality, Safety, Health and Environmental policies and procedures

Requirements

Experienced Domestic Assistant; capable of delivering excellent service of routine planned and periodic cleaning; capable of ensuring contract service delivery meets SLA agreements; adhere to cleaning schedules; capable of ensuring hospital has a reputation for high-quality soft services; build positive and productive working relationships with all customers; deliver excellent customer service; seek ways to continuously improve and exceed expectations; adhere to all Mitie Quality, Safety, Health and Environmental policies and procedures; work on own initiative; be reliable and hardworking; have a professional attitude; ability to work to a schedule; be a team player; strive for continuous improvements in service delivery; full working knowledge of all cleaning equipment, materials and approved chemicals used by Mitie

Nice to have

Cleaning experience

Benefits

Pension; Life Assurance; Cycle to Work Scheme; Employee Shares Schemes; Salary Finance Options; Holiday; Virtual GP; Financial wellbeing assistance; Flexible lifestyle benefits platform Choices; High street discounts through MiDeals; Save-as-you-earn scheme; Mitie Matching Share Plan; Mitie Stars recognition with cash prizes; Training and development opportunities