E-commerce Account Manager

As an Enterprise Account Specialist at SellCord, you’ll support the management of key enterprise-level accounts on Walmart Marketplace. Working closely with U.S.-based Account Managers (AMs), you’ll help ensure seamless execution of strategies, maintain strong client communication, and contribute to the overall success of complex, high-revenue accounts. This role is ideal for someone who thrives in a fast-paced e-commerce environment and is excited to work with larger brands while collaborating across global teams.

Responsibilities

Support US-based Account Managers in managing day-to-day operations of enterprise client accounts; Serve as a primary point of contact (POC) for client requests, updates, and ongoing communication via email and calls; Lead client meetings, including preparing agendas, presentations (decks), and follow-ups; Prepare performance reports, replenishment analysis, and meeting recaps; Coordinate product launches and ensure timely execution of internal tasks; Partner with advertising teams to monitor and improve campaign performance; Track sales data and key performance indicators to identify trends and opportunities; Ensure account documentation and workflows are accurate and up to date

Requirements

2+ years of experience in a client-facing role; Proficiency in Google Workspace tools including Gmail, Calendar, Sheets, and Docs, as well as Slack; Strong written and verbal communication skills in English; High attention to detail and strong organizational skills; Ability to multitask and prioritize effectively in a fast-paced environment

Nice to have

e-commerce, marketing, or sales experience preferred; Experience supporting large or complex accounts is a plus; Familiarity with project management tools is a plus

Benefits

Be part of a dynamic and supportive team in a fast-growing company; Enjoy opportunities for professional development and career growth; Competitive compensation with 19 paid time off days; Work with cross-functional teams dedicated to innovation and operational excellence