Engineering Manager, Email

We’re looking for an Engineering Manager to lead our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize & send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains.

Responsibilities

Lead the Email team responsible for building and maintaining core infrastructure that delivers billions of personalized emails a month to customers’ end users as well as processing all associated reporting data; This includes a highly parallelized platform to personalize & send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains; Work closely with product, design, and the team’s engineers to build new features in response to customer feedback and scale the channel as message volume grows; Recruit, coach, and develop the team’s engineers; Help solve major engineering challenges by guiding key architectural decisions and (in certain high-leverage cases) via the code you write; Have broad responsibility for the team’s vision, goals, and processes

Requirements

5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams; Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions; Ability to communicate effectively and make hard decisions and tradeoffs; Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization

Nice to have

Professional experience with any of: Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, JavaScript, or React

Benefits

Equity grants of restricted stock (RSUs); Competitive compensation that may include equity; Retirement and Employee Stock Purchase Plans; Flexible paid time off; Comprehensive benefit plans covering medical, dental, vision, life, and disability; Family services that include fertility benefits and equal paid parental leave; Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend; A curated in-office employee experience, designed to foster community, team connections, and innovation; Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching; Employee Resource Groups that provide supportive communities within Braze; Collaborative, transparent, and fun culture recognized as a Great Place to Work®