F&B General Manager

A prestigious hospitality company specialising in providing top quality F&B services within landmark London cultural venues and visitor attractions. With a significant portfolio of contracts, they deliver fabulous, innovative hospitality services across major events, restaurants, bars and cafes. The business requires a dynamic, highly experienced and commercial F&B General Manager to lead the delivery of multi-faceted food retail, dining, hospitality and events operations for a beautiful portfolio of landmark venues. You will be an inspiring leader, have significant experience in driving quality, service and commerciality in large-scale, complex multi-site F&B operations. With a combined turnover of circa £8m+, the business is multifaceted and requires a seasoned operator who can match that complexity with professional maturity, strategic energy and a true passion for great hospitality. The role will be responsible for overseeing the commercial and operational success of the business in scope, leading with clarity and supporting location teams to deliver service excellence across the business. Building high-functioning, happy teams, innovating in food and beverage, cultivating and furthering client relationships, identifying growth opportunities and ensuring compliance across the functions of HR, payroll, safety as well as all legislative requirements, are all key responsibilities in this role. This is a high-profile role and together with the wider business and executive team, the General Manager will be responsible for developing and delivering short-, medium- and long-term strategies to mitigate challenges and ensure the full commercial potential of the business is realised.

Responsibilities

Leading delivery of multi-faceted food retail, dining, hospitality and events operations; Overseeing the commercial and operational success of the business in scope; Leading with clarity and supporting location teams to deliver service excellence; Building high-functioning, happy teams; Innovating in food and beverage; Cultivating and furthering client relationships; Identifying growth opportunities; Ensuring compliance across HR, payroll, safety and legislative requirements; Developing and delivering short-, medium- and long-term strategies to mitigate challenges and ensure full commercial potential

Requirements

Dynamic, highly experienced and commercial F&B General Manager; Significant experience in driving quality, service and commerciality in large-scale, complex multi-site F&B operations; Significant depth and breadth of large-scale single site or multi-site managerial experience to a minimum of £6m-8m turnover; Well-honed commercial instincts and financial management skills; Genuine and well-developed people skills; Natural leadership style engaging, confident and proactive; Ability to work in fast-paced, unpredictable and constantly changing environment; Flexible to work around all associated business pressures (7 day a week operation); Ability to manage own time and ensure presence in the business when required; Work proactively, collaboratively and with integrity; Introduce fresh ideas and provide wider industry perspective; Professional approach reflecting client's culture, values and brand

Nice to have

Ideally across a compelling range of high-quality, large-volume venues, restaurants and bars, member's clubs and complex hospitality settings