Field Service Engineer

I’m recruiting on behalf of a growing medical device service provider that partners with leading manufacturers of ophthalmic and aesthetic laser equipment. Following continued expansion, they’re looking to add a Field Service Engineer to support customers across the South and South East. Working across the region, you’ll be responsible for servicing, maintaining and repairing advanced laser systems installed within clinical environments.

Responsibilities

Carry out planned preventative maintenance and reactive breakdown support on ophthalmic and aesthetic laser systems; Deliver a high level of customer service within hospitals, private eye clinics and premium aesthetic practices; Diagnose and resolve complex electronic faults while performing precise optical alignments where required; Attend comprehensive manufacturer training programmes, including potential overseas training opportunities, to become a certified product specialist.

Requirements

Service engineering experience within a relevant technical field; Strong fault-finding and problem-solving skills; Experience managing your own territory and workload; Professional and customer-focused approach; Full UK driving licence.

Nice to have

Previous experience working on ophthalmic or aesthetic laser systems (highly beneficial, not essential); Experience in transferable sectors such as medical devices, scientific instrumentation, lasers, electronics, laboratory equipment or other high-precision technical environments.

Benefits

Car allowance; Full manufacturer-certified training and development; Opportunity to join a rapidly growing organisation within a specialist sector.