Field Service Representative - Dispatchable - Water Technologies

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

As a Dispatchable Field Service Representative , you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including, media filtration, wastewater, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

Key Characteristics

- Conduct maintenance and calibration activities
- Consult with customer management and operation teams
- Excellent mechanical know how and problem-solving skills
- Ensure contract compliance of volume and quality specifications
- Operate, monitor, and optimize equipment performance
- Reliable, punctual, and committed to showing up consistently for clients and colleagues alike
- Ability to problem-solve on the spot and remain composed under pressure
- Self-motivated and able to work independently while remaining a collaborative team player
- Strong professional presence and the ability to represent a brand with pride and integrity

Knowledge, Skills & Abilities

Education & Experience

Working Conditions

- Ability to travel within the region as needed

Responsibilities

Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation; Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed; Maintain inventory of spare parts and adequate supply of chemicals and replacement parts; Monitor and maintain chemical injection systems; Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements; Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.); Other duties as assigned

Requirements

Demonstrated ability to work independently and remotely with project teams; Provide customers with informal training around operation and maintenance of their system; High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience of service/maintenance or equivalent in an industrial environment; Valid Driver’s License

Nice to have

Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation