Fiji Group Accounts Receivable Manager

Transam Fiji Limited part of Neptune Pacific operates market leading brands in shipping and logistics services across 18 Pacific Island markets. The Company is vertically integrated providing supply chain solutions between worldwide markets and the Pacific Islands. Neptune Pacific is the largest carrier in its core Pacific Island markets operating eight container ships and servicing 18 Pacific Island nations.

The role will be responsible for developing and executing the company's credit management and collections strategy to improve cash flow, minimize credit risk, and optimize working capital. This role will also lead a dedicated Accounts Receivable and Credit team while partnering closely with Commercial and Operations teams to ensure timely collections and effective dispute resolution.

Responsibilities

Develop and implement strategies to reduce Days Sales Outstanding (DSO) and improve cash collections across all business units.; Lead collection activities on overdue accounts, with a strong focus on aged and high-value debtors.; Manage customer credit assessments, approvals, credit limits, and payment terms.; Monitor and mitigate credit risk through regular customer reviews and proactive account management.; Drive disciplined collections governance, including credit hold procedures, recovery plans, and legal escalations where required.; Collaborate with internal stakeholders to resolve invoice disputes and eliminate recurring process issues.; Lead, coach, and develop the Accounts Receivable and Credit team, establishing clear performance expectations and fostering a high-performance culture.; Prepare weekly ageing reports, DSO dashboards, cash collection forecasts, and executive performance reports.; Drive continuous process improvements, support ERP and finance transformation initiatives, and ensure compliance with company policies and audit requirements.

Requirements

Bachelor's Degree in Accounting, Finance, Commerce, or a related discipline.; Minimum 10 years' experience in Accounts Receivable, Credit Management, or Collections.; At least 5 years' leadership experience managing AR, Credit, or Collections teams.; Demonstrated success in significantly reducing DSO within a medium to large organization.; Proven experience managing aged debt portfolios exceeding FJD $10 million .; Strong stakeholder management and commercial negotiation skills.; Advanced proficiency in Microsoft Excel and ERP systems.

Nice to have

Experience within the shipping, logistics, freight forwarding, transport, or distribution industries.; Professional accounting qualification such as CPA, CA, ACCA, or equivalent.; Experience leading shared services or centre-led collections functions.