Fire & Security Minor Works Engineer

Mitie Fire & Security are looking to grow their team with the appointment of an experienced Fire & Security Minor Works Engineer. The positions will involve working closely with the Minor Works / Installations Team on small projects from inception through to completion on CCTV, Access Control, Intruder and Fire Alarm Systems. The successful Engineer will contribute to the team and will strive to deliver world-class customer service and will be rewarded for doing so.

Responsibilities

Work closely with the Minor Works / Installations Team on small projects from inception through to completion on CCTV, Access Control, Intruder and Fire Alarm Systems; Contribute to the team and strive to deliver world-class customer service; Liaise with the Lead Engineer on all troublesome sites, including any critical issues; Work closely with subcontract labour and onsite clients; Maintain Fire & Security Systems in your region when demand requires; Ensure effective communication with customers and schedulers when planning site visits; Utilise all customer portals as directed by your Lead Engineer in accordance with the customer requirements; Support the Service Engineers on particular jobs, and occasionally work slightly out of your designated postcode area; Plan and respond to routine and reactive call visits in your area; Maintain your stock levels with support from the Stores team; Attend training sessions as and when required; Attend Engineering team meetings as and when required; Identify any personal training and development needs to help you provide the best possible customer service

Requirements

Good all-round knowledge of Fire and Security Systems; Fire & Security Installation Experience (minimum of 2 years); Technical background in the electrical/electronic industry; Knowledge of current industry standards and able to commission multi-disciplined systems; Self-motivated and able to organise workload, with the ability to work on own initiative; Highly organised, professional and computer literate; Full UK Driving Licence; Positive attitude; Excellent communication skills; Well presented and professional at all times; Ability to work alone and as part of a team

Nice to have

Experience of front-line customer contact

Benefits

Pension; Life Assurance; Cycle to Work Scheme; Employee Shares Schemes; Salary Finance Options; Holiday; Virtual GP; Financial wellbeing assistance through Salary Finance; Choices flexible lifestyle benefits platform; Option to purchase up to five extra days' holiday per year; Critical illness insurance; Dental treatment; Technology products at affordable cost; MiDeals high street discounts; Save-as-you-earn scheme; Mitie Matching Share Plan; Mitie Stars recognition with cash prizes; Enhanced pension contributions; Life cover of up to four times salary