Fire & Security Service Engineer

Join Mitie Fire & Security, where innovation meets dedication! We are on the lookout for a passionate and experienced Fire & Security Engineers to work on our renowned client's sites across the UK. As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Mitie Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more! Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so.

Responsibilities

Maintain Fire and Security systems in line with current standards and customer requirements; Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements; Plan and respond to routine and re-active call visits in your area; Maintain effective communication with customers when planning site visits; Maintain your stock levels with support from the Stores team; Attend training sessions as and when required; Attend Engineering team meetings as and when required; Identify any personal training and development needs to help you provide the best possible customer service

Requirements

A technical background in the electrical / electronic industry; Good all-round knowledge of Fire and Security Systems; Excellent organisational skills; A professional and presentable demeanor; An ability to deliver exceptional customer service

Nice to have

Experience of front-line customer contact preferred

Benefits

Competitive salary; Vehicle allowance; Career progression opportunities; Pension; Life Assurance; Cycle to Work Scheme; Employee Shares Schemes; Salary Finance Options; Holiday; Virtual GP; Financial wellbeing assistance; Flexible lifestyle benefits platform; High street discounts; Save-as-you-earn scheme; Mitie Matching Share Plan; Mitie Stars recognition; Training and development opportunities