Fire & Security Service Engineer

Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so.

Responsibilities

Maintain Fire & Security Systems in assigned area; Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements; Plan and respond to routine and re-active call visits in area; Maintain effective communication with customers when planning site visits; Maintain stock levels with support from Stores team; Attend training sessions as and when required; Attend Engineering team meetings as and when required; Identify personal training and development needs to help provide the best possible customer service

Requirements

A technical background in the electrical / electronic industry; Good all-round knowledge of Fire and Security Systems; Excellent organisational skills; A professional and presentable demeanor, always; An ability to deliver exceptional customer service.

Nice to have

Experience of front-line customer contact

Benefits

Competitive salary; vehicle allowance; virtual GP; Salary Finance options; flexible lifestyle benefits platform Choices; up to five extra days' holiday; critical illness insurance; dental treatment; technology products at affordable cost; high street discounts via MiDeals; cycle-to-work scheme; life cover up to four times salary; enhanced pension contributions; save-as-you-earn scheme; Mitie Matching Share Plan; Mitie Stars rewards; holiday