Food & Nutrition Patient Services Lead

Responsibilities

Coordinates Food & Nutrition Services by leading and directing line staff work activities according to the established position descriptions; Coordinates Food and Nutrition activities to ensure overall provision of quality patient and customer care are consistent with Advocate Aurora Health policies and procedures; Demonstrates working knowledge of sanitation requirements; Addresses patient, visitor, and staff issues. Makes appropriate referrals for follow up; Monitors the physical work environment to ensure regulatory agency requirements are met (i.e., Board of Health, Accrediting Organization, and OSHA); Addresses personnel issues to promote a productive and healthy work environment; Responsible for maintaining adequate levels of communication; Works with the employees to guide them through their workday; Coordinates resource management; Provides directions to associates to locate appropriate supplies and equipment needed for operations

Requirements

High School Graduate; ServSafe Food Handler certification issued by the National Restaurant Association needs to be obtained within 1 year; 5 years in Food Service-related position; Ability to proficiently speak, read and write English as related to essential job activities; Articulate in communication; Strong organizational, motivational problem solving and supervisory skills; Proficient knowledge of computer applications and systems; Demonstrated ability to manage, motivate and develop staff; Able to work flexible hours which include holidays, nights and weekends; Able to meet time constraints in a fast-paced environment; Ability to lift up to 35 pounds without assistance; For lifts greater than 35 pounds, lifting equipment is expected to be used or lifted with at least one other associate when available

Benefits

Competitive compensation; Generous retirement offerings; Programs that invest in your career development; Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training; Premium pay such as shift, on call, and more based on a teammate's job; Incentive pay for select positions; Opportunity for annual increases based on performance; Paid Time Off programs; Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability; Flexible Spending Accounts for eligible health care and dependent care expenses; Family benefits such as adoption assistance and paid parental leave; Defined contribution retirement plans with employer match and other financial wellness programs; Educational Assistance Program