Forward Deployed Engineer, Infrastructure Specialist (Singapore)

Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI. Note: between 20 - 40% travel anticipated.

Responsibilities

Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout; Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices; Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations; Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards; Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime

Requirements

Experience with and enjoy working directly with customers; Experience deploying enterprise software in private/hybrid cloud environments; Proven experience administering production Kubernetes clusters and expertise with Helm; Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control; Strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization; Excel in fast-paced environments and can execute while priorities and objectives are a moving target; Fluent business-level English and proficient in another regional language

Benefits

Weekly lunch stipend of $75/£75 or equivalent in local currency; Full health and dental benefits, including separate budget for mental health; RRSP matching, 401K, Pension Scheme; 100% Parental Leave top-up for up to 6 months for either parent; Annual enrichment benefits for arts & culture, fitness/wellness, quality time, workspace improvement, and education/learning stipend; 6 weeks of paid vacation (30 working days); Budget for traveling to other offices if remote, plus annual company offsite; Co-working benefit for those not near an office; $500 home office stipend; Daily lunch program, snacks, and community events for those in the office