Forward Deployed Engineer, Lead - AI Engineer

We’re seeking an exceptional technical lead to build and scale Reflection’s Forward Deployed Engineering function within the AI Solutions team. This team plays a critical role in bridging our cutting-edge AI research with real-world enterprise deployments. As a Forward Deployed Engineer Lead, you will own the end-to-end technical strategy, execution, and delivery of complex agentic applications, from early pre-sales discovery through production deployment.

Responsibilities

Partner with Deployment Strategists and Sales to understand enterprise customer needs, architect solutions, and develop transformative agentic applications; Architect and build complex agentic systems using state-of-the-art models, orchestrating sophisticated LLM workflows and integrating deeply with enterprise infrastructure; Collaborate with research teams to adapt and fine-tune models for customer-specific needs, contributing to our internal codebase for inference, fine-tuning, and evaluation; Own end-to-end deployments across hybrid environments (public cloud, VPC, and on-premises), ensuring production-grade scalability, performance, and reliability; Shape and scale the Forward Deployed Engineering organization by defining playbooks, best practices, technical standards, and mentorship to support team growth.

Requirements

Strong software engineering background with experience shipping production-grade systems (Python, Typescript); Proven track record of deploying enterprise software in cloud or hybrid environments using modern DevOps practices (Docker, Kubernetes, and CI/CD); Deep understanding of machine learning concepts and hands-on experience with modern AI stacks, including vector databases, RAG pipelines, agent orchestration, evaluations, and fine-tuning; 6+ years of software engineering experience, including 2+ years in a technical leadership capacity delivering AI-driven enterprise solutions (e.g., Lead Forward Deployed Engineer, Tech Lead, or Engineering Manager); Demonstrated ability and interest to work in customer-facing environments, understanding user needs, architecting solutions for real business problems, and delivering tangible outcomes; Self-starter with high agency and ownership, excelling in fast-paced startup environments where playbooks are still being written.

Benefits

Top-tier compensation: Salary and equity structured to recognize and retain our talent globally; Stock options: Everyone who joins and contributes to Reflection's success gets to share in the upside through stock options; Health & wellness: Comprehensive medical, dental, vision, and life, with an annual wellness allowance; Meals: Lunch and dinner are provided in the office daily; Life & family: 22 weeks paid parental leave for all new birthing and non-birthing parents, including adoptive and surrogate journeys; Vacation days: Unlimited paid time off in the U.S. and 30 days in the U.K.; Sponsorship support: We sponsor visas to help exceptional talent join our team and support long-term immigration pathways where applicable; Team building: We have regular off-sites, happy hours, and team celebrations.