Forward Deployed Engineer

This isn’t a traditional engineering job. As a Forward Deployed Engineer, you’ll split your time between two worlds: with customers (30–40%) — working hands-on to debug integrations, unblock adoption, and help them build amazing things with Tavus; with our product (the rest of the time) — building SDKs, prototypes, and enhancements to our core platform that make Tavus more powerful, intuitive, and delightful to use. You’ll be the bridge between customers and engineering, turning real-world challenges into product improvements.

Responsibilities

Work directly with customers to debug, build POCs, and design solutions; Build prototypes, SDKs, sample apps, and tools that improve developer experience; Collect feedback, identify patterns, and translate them into product/engineering improvements; Partner on early feature adoption: test pre-release features with customers, gather feedback, suggest iterations; Help define how we develop a world class customer experience

Requirements

Extremely solid software engineering fundamentals; Deep curiosity about problems at every level of the stack, from ML to infrastructure to networking; The desire to work closely with end users to understand their problems; A good “PM hat” to see patterns in customer requests and use those patterns to inform product direction; A strong bias toward action and a founder mindset to keep going until a problem is truly solved

Benefits

Flexible work schedule; Unlimited PTO; Competitive healthcare; Gear stipends; Plenty of fun