Forward Deployed Engineer

Every business function at Taskrabbit — Marketing, Customer Support, Finance, Operations — is a "customer" with real workflows, real data, and real friction. Your job is to embed with them, scope their use cases, and build the Claude-powered agent, automation, or tool that solves them. This is an internal-facing role — there is no external customer or product work. Reporting to the Director of AI Strategy and Enablement, you'll operate the way an FDE operates at a high-growth AI company: full ownership of a deployment from discovery through production and direct accountability for whether what you ship actually changes a metric.

Responsibilities

Embed with business functions and run structured technical discovery; Turn ambiguous use cases into scoped builds; Independently design, write, test, and deploy Claude-powered agents, automations, and internal tools; Own the full lifecycle from first commit to production; Engineer for reliability, not demos; Establish baselines and define metrics that prove impact; Enable non-technical teams to build their own lightweight automations; Translate between business problems and technical tradeoffs; Move stakeholders from prove it to adoption; Scale patterns into reusable playbooks

Requirements

Personally written, tested, and shipped production code that calls an LLM (ideally Claude) as part of an agent, pipeline, or internal tool; Production Claude experience with 2+ years hands-on building AI agents, automations, or internal tools professionally; Direct, independent, code-level work in Claude Code, Claude API, Claude Skills/Agent SDK, or an agentic framework built on Claude; Software engineering fundamentals including API integration, MCP, version control, testing, and debugging; Technical judgment around model selection, caching/cost strategy, reliability, failure modes, and human-in-the-loop design; Business partnership with non-technical teams and discovery; Enablement mindset; High empathy; Stakeholder influence; Impact measurement and metrics definition; Builder mindset in a fast-paced, resource-constrained environment

Nice to have

Marketplace or gig-economy company experience (e.g., Airbnb, Lyft, DoorDash); high-growth startup experience

Benefits

Company bonus; Employer-paid health insurance; 401k match with immediate vesting; Generous and flexible time off with 2 company-wide closure weeks; Taskrabbit product stipends; Wellness + productivity + education stipends; IKEA discounts; Reproductive health support