Fraud Risk Manager

We're looking for an experienced fraud manager to own how we detect, measure, and respond to fraud. You'll set the direction and the operating model, then keep evolving both as our risk changes. You'll work closely with Operations, Product, and Engineering, and over time you'll shape how the fraud function grows.

Responsibilities

Own the fraud threat model and set risk appetite, detection thresholds, and the balance between fraud caught and genuine users turned away; Make the key policy calls, including where to set the burden of proof for eligibility; Own the measurement framework: the metrics that matter, how detection accuracy is measured, and the guardrails that keep it honest; Set the direction for machine learning, what it predicts and how it's measured, with build sitting in engineering; Lead, develop, and set the quality bar for the fraud specialists, including workflows, escalation, and SLAs; Own how the fraud function performs across partners, and own the roadmap and build versus buy calls on tooling and vendors

Requirements

5-7 years in a fraud or risk role, ideally in payments, fintech, marketplaces, or identity verification; Deep knowledge of fraud typologies and how fraud rings form, adapt, and shift tactics over time; A track record of setting risk appetite, detection thresholds, and review policies in a live environment, and keeping them current; Strong judgement on the balance between catching fraud and protecting the experience of genuine users; Enough technical fluency to work closely with engineers and know what's realistic to build; Comfort working from data: able to interrogate detection metrics, false positives and negatives, and draw defensible conclusions

Nice to have

Experience in education, nonprofit, or grant verification, or another domain with institutional eligibility checks; Familiarity with domain and email-based fraud signals, such as institution impersonation and disposable or pseudo-official domains; Hands-on exposure to fraud tooling and vendors, such as identity verification, device fingerprinting, or domain reputation services; Experience standing up a fraud function from an early stage, then growing and leading it

Benefits

Salary reviews and share options; Workplace Giving; Vitality Plus private health insurance; £250 Brighten your day annual budget; £1000 Learning & development annual budget; Goodstack library; Office lunch provided (Tasty Tuesday); Slow run club Wednesday; Paid days off to volunteer for non-profit causes; Paid days to attend conferences; Paid day off on your birthday; 25 days annual leave plus paid public holidays; Paid sick leave; Paid wellness leave; Parental leave; Workplace nursery scheme; Pension with tax-efficient salary sacrifice option; UK cycle-to-work scheme; Ecologi carbon offsetting; Flexible working hours; WFH budget upon joining