Fulfillment Brand Manager

We need a Fulfillment Brand Manager to manage and grow a portfolio of brand partners through best-in-class logistics and fulfillment strategies. You'll serve as the primary liaison between Pattern's fulfillment partners and our logistics infrastructure — overseeing daily marketplace operations with a sharp focus on inventory management, order flow, and operational excellence. This is a full-time role that works a hybrid schedule based in Lehi, UT.

Responsibilities

Serve as the primary point of contact for brand partners using Pattern's 3PL services, managing day-to-day logistics inquiries and fulfillment operations across Amazon, Walmart, and Shopify; Oversee partner onboarding into Pattern's 3PL systems; Monitor account health metrics including inventory flow, shipping accuracy, and fulfillment speed — proactively identifying and resolving operational gaps; Collaborate cross-functionally with Operations and Advertising teams; Develop strategic business plans focused on scaling partner accounts through operational efficiencies; Gather and organize logistics data to deliver supply chain performance insights; Regularly evaluate the competitive landscape to identify growth opportunities through supply chain improvements and efficient fulfillment models

Requirements

Bachelor's degree in Supply Chain Management, Business, Marketing, or a related field required; Strong working knowledge of Microsoft Excel and Google Drive for data analysis and reporting; Outstanding analytical and data management skills; Excellent verbal and written communication skills for managing high-stakes partner relationships; Self-motivated, proactive, and highly organized with strong attention to detail and high ethical standards

Nice to have

Experience leading logistics, fulfillment, or supply chain efforts — 3PL or high-stakes logistics environment preferred; Familiarity with Amazon (FBA/FBM) or other marketplace fulfillment requirements is a plus

Benefits

Unlimited PTO; Paid Holidays; Onsite Fitness Center; Company Paid Life Insurance; Casual Dress Code; Competitive Pay; Health, Vision, and Dental Insurance; 401(k) match