General Assistant - Night

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

Responsibilities

Serve food and beverages to guests in a friendly and professional manner; Ensure that guests’ needs and requests are efficiently and effectively addressed; Provide excellent service by being attentive to guests’ needs at every point on their customer journey; Answer questions and address any concerns or issues in a friendly manner; Collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment; Comply with health and safety regulations, as well as any specific food service or catering guidelines established on location; Maintain cleanliness and hygiene standards in the kitchen and dining areas

Requirements

Have a contagious passion for food and/or customer service; You draw satisfaction from working within a collaborative and inclusive team environment; Ability to adapt to challenges and opportunities with a solution-oriented perspective; Some knowledge of food safety and sanitation practices; Works according to the BaxterStorey core values

Nice to have

Previous experience in a similar role, especially in the food service industry, is often a plus

Benefits

28 Days holiday including bank holidays; Plus your birthday off; 3 volunteering days; 3 days grandparent leave; 24 week's enhanced maternity leave; Secondary carer leave; Wedding/commitment day leave; Free meals on shift; Bespoke training and development opportunities; Apprenticeships opportunities for all experience levels; Pension and life insurance; Discounts available on our Perkbox app (high street shops, holidays & cinema); Wellbeing hub; Access to employee assistance programme; Cycle to work scheme