Global Commercialization Manager

The Commercialization Manager plays a critical role in leading the end to end delivery of Godiva's global innovation across Boutiques, Cafés and other retail-led channels, ensuring every launch enhances the brand's premium experience and commercial performance. This role provides strategic project leadership across complex, multi functional workstreams, connecting Brand, Retail Operations, Supply, Packaging, Design, Commercial and Regional teams. A core purpose of the role is to ensure that all innovation is planned, developed and launched with excellence specifically with gifting propositions within the expectations of a global premium retail brand. Through strong governance, proactive risk management, and deep channel understanding, the Commercialization Manager ensures clarity, alignment and momentum across all stakeholders.

Responsibilities

Build structured project frameworks for various channels; Drive improved visibility, governance and long-term pipeline planning; Lead cross-functional project teams and manage full project lifecycle; Partner with Global Marketing and R&D for category strategy execution; Coordinate with internal and external sites supply sites to ensure manufacturing readiness; Lead cross-functional alignment for complex multi-RTM models including Direct Retail, Travel Retail, Franchise and Distributor-led channels; Adapt project plans and commercialisation paths to reflect channel-specific constraints; Manage risks, issues, and change control processes; Coordinate relevant business case inputs and monitor KPIs

Requirements

Complex project management experience; Experience in premium retail, foodservice, or FMCG; Managing complex, cross-functional launches involving Brand, Supply, Quality (and ideally Franchise/Regional teams); Ability to navigate conflicting priorities and cultural differences; Ability to manage multiple workstreams simultaneously while maintaining high-quality standards; Exceptional organisational, planning, and timeline-management skills; Excellent communication and stakeholder-management skills; Commercial competence; Proven leadership skills with the ability to influence, demonstrating high standards of honesty and integrity; Be a confident, effective, and challenging communicator, and be able to demonstrate tenacity & resilience; Conflict & issue resolution

Nice to have

Global project management experience; Strong understanding of various retail channels including Cafes and boutiques; Managing stakeholders across multiple regions

Benefits

Annual Incentive Plan (AIP); Opportunity to self-enrol into Health Cash Plan; Private medical Insurance (if eligible by grade); Enhanced parental leave and a supportive phased return-to-work program to help colleagues balance family and career; Stakeholder Pension Scheme; Life Assurance Cover upon enrolment to Stakeholder Pension Scheme; 25 days + bank holidays; Holiday Enhancement Scheme; 1 Volunteering Day per year; Cycle to work scheme; Discounted gym membership; Discount and Cashback Scheme; Access to Employee Assistance Programme; Financial Wellbeing Support; Access to great training and development opportunities