Guest Relations Specialist | Weekends Off | Apollo Beach

Job Title

Guest Relations Specialist

Location

128 Harbor Village Ln, Apollo Beach FL

Job Overview

As a Guest Relations Specialist for Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, and because of these reasons you play a large role in building relationships with our customers.

You will be responsible for providing safe and reliable transportation to and from our shop for our guests. You will drive our branded vehicle and are expected to adhere to all traffic laws and safety regulations. Additionally, you will provide excellent customer service by greeting our guest, assisting with getting in and out of the shuttle, and ensuring the shuttle is clean and comfortable.

Responsibilities

Desire to learn automotive repair service terminology and processes; Check guests in and out; Answer phone calls and schedule appointments; Providing safe shuttle service for our valued guests in our branded vehicle; Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers; Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed; Keep the facility clean and organized; Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork; Direct, coordinate, and participate in performing guest service activities as dictated by workload; Serve as a community ambassador for the store through creating authentic relationships and partnerships; Follow all safety policies and procedures; Other duties as assigned

Requirements

Must have strong interpersonal skills to effectively communicate with our staff, vendors, and guest; Valid state driver's license; Meet required insurance driving record parameters; Enjoy a fast-paced environment and a team mentality ( we work hard but like to have fun doing it )!; Proficient with Microsoft Office Suite or related software; While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear; The employee is occasionally required to balance, stoop, kneel, and/or crouch; The employee must occasionally lift and/or move up to 50 pounds; Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus; Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.

Benefits

Up To $55K Annually for the most qualified applicants; Flexible Schedule Available; C losed Every Weekend To Spend Time With Family & Friends; Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar; Weekly Team Lunches; Employee Appreciation Events; Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards; Continuous Training Available Through The CBA Flywheel Learning System; Locally Owned and Operated