Head of Engineering, Commercial Services

As the Head of Engineering for Commercial services you will play a pivotal role in shaping the future of Tide’s commercial services platform. This is a senior technical leadership position with significant influence over architecture, engineering strategy, and technical execution. You will lead and mentor Engineering Managers and senior engineers, fostering a culture of technical excellence and scalable engineering practices.

Responsibilities

Defining and driving the architectural direction for Tide’s Commercial Services offerings, ensuring scalability, resilience, and compliance; Leading the design and development of high-quality credit products; Collaborating with cross-functional teams (Product, Compliance, Business) to enhance Tide’s Commercial Services team; Overseeing integrations with third-party providers, ensuring seamless technical delivery; Providing hands-on technical guidance, getting directly involved in architecture, design, and engineering decisions; Championing engineering best practices, including system design, security, and software development standards; Mentoring engineers and Engineering Managers, fostering a culture of learning, ownership, and technical excellence; Influencing Tide’s overall technical strategy as we scale our Intermediated Commercial Services globally

Requirements

10+ years of backend engineering experience, with at least 3 years in senior engineering leadership roles; Strong experience with microservices, event-driven architectures, and distributed systems; Demonstrated ability to leverage AI tools and LLMs to improve engineering productivity, software quality, and delivery velocity; Demonstrated experience in building scalable, resilient, fault-tolerant systems; Breadth of technical knowledge with depth in at least one technology stack — experience with our stack is not essential, but an ability to quickly understand and lead in a new environment is critical; Proven track record of delivering complex systems and third-party integrations; Ability to translate strategic business goals into a clear technical roadmap and communicate the rationale behind technical decisions; Strong mentoring skills and the ability to build and inspire high-performing engineering teams

Benefits

Competitive compensation - competitive salary and share options; Time Off – Generous annual leave on top of bank holidays; Parental Leave – Paid maternity, paternity, and adoption leave; Sabbatical – Extended unpaid and paid leave options after milestone years; Health Insurance – Private family insurance with additional OPD coverage and top-up options; Life & Accident Cover – Comprehensive accidental and life insurance protection; Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops; Volunteering & Development Days – Paid days annually for volunteering or personal growth; Learning & Development – Annual budget for books, courses, coaching, and more; WOO (Work Outside the Office) – Work from abroad for up to 90 days annually; Home Office Setup – Contribution towards setting up your home office; Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement; Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent)