Housekeeping Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection

Set in the heart of Mayfair and housed within a distinguished Grade II listed building on Piccadilly, the hotel brings new life to a historic landmark through a refined, intimate hospitality experience.

Here, classical architecture meets contemporary culture. Designed for travelers drawn to culinary excellence, visual arts and genuine social connection, The WestDill offers a discreet retreat moments from London’s most iconic addresses.

Returning from the city, guests find an elegant gathering place where heritage, craftsmanship and conviviality come together with a modern expression of Mayfair, shaped by history and enlivened by conversation.

For the opening of The WestDill Mayfair Hotel London, Colbert Collection, we are seeking a dedicated Housekeeping Manager to set and maintain outstanding housekeeping standards in line with London’s luxury hospitality expectations.

Responsibilities

Lead and oversee housekeeping and laundry operations, ensuring consistently high standards of cleanliness, safety and presentation throughout the hotel; Ensure compliance with brand standards as well as health, safety and hygiene regulations across all guest and back‑of‑house areas; Plan staffing levels, support departmental budgeting and monitor costs to ensure efficient and responsible use of resources; Lead, motivate and develop the housekeeping team, fostering engagement, performance and continuous improvement; Work closely with Front Office and other departments to deliver seamless guest experiences and manage feedback or service issues proactively; Oversee inventory, linen, uniforms, amenities, equipment and supplier coordination to maintain quality and operational efficiency; Drive continuous improvement of housekeeping standards, processes and ways of working, with a strong focus on detail, consistency and guest perception

Requirements

Proven experience as Housekeeping Manager or Assistant Housekeeping Manager in the luxury hospitality segment; Strong understanding of luxury service standards, attention to detail and guest‑centric quality expectations; Demonstrated leadership experience managing and developing multicultural housekeeping teams; Solid knowledge of health, hygiene and safety regulations, including best practices in luxury hotel operations; Strong organizational and planning skills with cost awareness and budget understanding; Excellent communication and coordination skills, ability to work closely with Front Office and operational departments