Human Resource Specialist

This position is responsible for aligning resources and services to deliver customized Insperity Human Resource (HR) service solutions that result in improved performance management and positively impacts our clients' business. Collaborates with client management and key decision makers to build meaningful relationships and provide guidance as a trusted HR Business Partner. Demonstrates depth and breadth of service and level of care expected with internal and external customers.

Responsibilities

Manages a book of business by contributing to clients' overall success and growth while maintaining high customer satisfaction and retention; Advises client management and key decision makers on employee relations, legislation interpretation and application, benefits, wage and hour, and employee performance management and development; Collaborates with client management and key decision makers on alignment of HR business strategy and goals; Consults on HR-related issues, suggests new HR strategies, and provides HR guidance; Evaluates and anticipates HR-related needs; Analyzes trends to develop solutions, programs, and policies that ensure compliance and mitigate risk; Cultivates relationships across internal and client partners; Manages and resolves complex employee relations issues through investigations; Maintains knowledge of legal requirements to reduce legal risks and ensure regulatory compliance; Delivers performance management guidance, including conflict resolution, coaching, counseling, career development, and disciplinary actions; Collaborates to improve work relationships, build morale, and enhance teamwork to advance employee retention; Delivers HR policy guidance, interpretation, and best practice recommendations; Provides guidance on organizational structure, workforce, and succession planning; Participates in identifying training needs for client management and key decision makers; Proactively engages with client management and key decision makers to understand evolving organizational strategy and goals; Ensures client interactions are properly and timely documented in client management systems and databases

Requirements

Bachelor's Degree in Human Resources, Business Administration or a related field or equivalent work experience; Two to five years of related Human Resources experience; Demonstrated knowledge and experience in Human Resources best practices with emphasis on employee relations as well as related federal, state, and local laws and regulations; Strong customer service experience in a team environment; Strong business acumen; Adaptive, resilient, and able to negotiate and influence behavior toward positive outcomes; Strong time management, detail-orientation, and organizational skills with the ability to multi-task and prioritize; Project management skills and experience managing multiple projects; Communicates tactfully and effectively, verbally and in writing, with all levels of an organization; Able to translate complex human resources issues and concepts into understandable terms; Effective problem solving/decision making skills; Proficient in the design and delivery of formal and informal presentations; Proficiency with Microsoft Office programs and demonstrated ability to learn other applications as needed; Travel up to 15% of time

Nice to have

Professional or Senior Professional in Human Resources (PHR, SPHR); SHRM Certified Professional or Senior Professional (SHRM-CP, SHRM-SCP) certification

Benefits

Flexibility; Career growth with continuous learning programs, mentorship opportunities, and ongoing training; Generous paid time off; Top-tier medical, dental, and vision benefits; Health & wellness support; Paid volunteer hours