Human Resources Operations Specialist

The Human Resources Operations Specialist will be responsible for providing administrative support for the HR department, owning the pre-employment and onboarding processes, and maintaining employment records in our internal systems. Additionally, this position carries out responsibilities in the following functional areas: regulatory compliance, departmental development, benefits, organizational development, and Associate customer service. The position is full-time exempt and will require at least forty (40) hours per week.

Responsibilities

Providing administrative support for the HR department; Owning the pre-employment and onboarding process from start to finish; Maintaining employment records in internal systems; Maintaining HR information confidentiality; Maintaining all electronic filing; Maintaining IFS Associate records; Overseeing and maintaining the Career Development Program; Maintaining organization charts; Assisting with compliance reporting; Tracking and maintaining paid time off calculations and values; Scheduling health screens annually; Assisting with open enrollment meetings; Overseeing company communications and managing digital bulletin board content; Performing 30/60/90 day check-ins; Providing a high level of client service; Initiating and tracking pre-employment tasks such as background checks, drug screens, and physicals; Coordinating start dates and scheduling orientation; Planning travel arrangements for new hires; Ensuring smooth onboarding including scheduling, property assignment, and ID badges; Conducting reference checks; Scheduling interviews; Performing other duties as required or assigned

Requirements

Ability to work under pressure in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines; Must be able to prioritize and plan work activities so as to use time efficiently; Ability to exercise a high degree of confidentiality, professionalism, poise, tact and diplomacy to accomplish objectives; Must be adept at problem-solving, including being able to identify issues and resolve problems in a timely manner; Strong interpersonal skills with the ability to clearly present recommendations and ideas; Ability to understand, speak and write English in order to convey messages and correspond in an articulate and professional manner; Must be detail oriented, organized, and thorough; Must be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information; Ability to work independently, multi-task and prioritize; Strong computer skills and aptitude including MS Outlook, MS Excel and MS Word; Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature; Ability to work in a team environment and be a team player; Customer service focused; Integrity and ability to maintain confidentiality; Must be dependable; Must be able to improve performance through management feedback; Bachelor’s degree; Customer service experience; Proof of a valid driver’s license, an acceptable DMV record, and liability insurance is required; Physical requirements including standing, walking, sitting, kneeling, reaching overhead, climbing, pushing and pulling, lifting 30 pounds, using a computer, using a telephone, and driving

Nice to have

Experience working in an HR department; Experience working with insurance; Experience working in a HRIS

Benefits

Participation in the Employee Stock Ownership Program (ESOP); Retirement plan, including a Safe Harbor contribution; Medical/Dental/Vision Insurance; Employer paid Life Insurance and Long-Term Disability Insurance; Paid leave options including vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave; Paid Parental Leave; Paid company holidays; Career Development Program; Retirement and Financial Wellness program; Employee Assistance Program (EAP); Alternative/Hybrid Work Schedules