Import & Export Coordinator

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

We are seeking a detail-oriented and organized Import/Export Officer Assistant to join our team in Shenzhen, China. In this role, you will provide essential administrative and operational support to our Import/Export Officer, facilitating the smooth movement of goods across international borders. You will work in a fast-paced environment where accuracy, efficiency, and compliance are paramount. This position offers an excellent opportunity to develop expertise in logistics operations while supporting critical business functions.

Responsibilities

Support the coordination of customs clearance procedures and ensure compliance with China customs regulations; Maintain organized records and databases of shipments, documentation, and regulatory requirements; Communicate with the procurement team and relevant departments to facilitate timely tax-exempt equipment imports; Verify the accuracy of shipping documents and identify discrepancies or missing information; Support the Import/Export Officer with administrative tasks, including scheduling, correspondence, and report preparation; Ensure all documentation adheres to company policies and international trade requirements; Arrange training for all requesters to enhance permit application accuracy; Coordinate physical inspections at the Hong Kong warehouse

Requirements

Proven experience in administrative support, preferably in logistics, supply chain, or international trade environments; Strong knowledge of import/export procedures and customs documentation requirements; Excellent organizational and time management skills with the ability to manage multiple tasks simultaneously; Meticulous attention to detail and commitment to accuracy in documentation; Proficiency in data entry and experience with office management software and systems; Strong written and verbal communication skills in English; Analytical mindset with the ability to identify and resolve documentation issues; Familiarity with shipping and logistics software systems (preferred); Knowledge of international trade regulations and compliance standards (preferred); Bilingual proficiency in English and Mandarin Chinese (preferred); Experience with customs clearance processes and procedures (preferred)