Infrastructure Engineer

The Infrastructure Engineer is primarily responsible for serving as the strategic architect for the Life.Church technology infrastructure, driving innovation and comprehensive solutions across the hardware and software ecosystem. This role combines problem-solving with hands-on technical expertise to design, optimize, and evolve our infrastructure landscape. The Infrastructure Engineer architects scalable solutions while researching emerging technological trends. This role also focuses on managing staff support tickets, volunteer engagement, and other project outcomes. The Infrastructure Engineer utilizes their skills to deliver technical outcomes that align with the direction of their team to further Life.Church’s mission and to reach people for Christ.

Responsibilities

Architect, deploy, and manage comprehensive infrastructure solutions; Manage the Microsoft Azure cloud environment; Oversee Microsoft 365 product offerings; Ensure high availability and reliability through proactive monitoring; Architect and manage enterprise-scale storage solutions; Configure backup and disaster recovery solutions; Implement and maintain security and data privacy standards; Participate in 24/7 on-call rotation; Serve as escalation point for IT Helpdesk; Resolve tickets promptly; Collaborate with other Infrastructure Engineers; Manage relationships with vendors; Revise and maintain technical documentation; Research technology trends and innovate infrastructure; Leverage AI-assisted tooling to improve team efficiency and automation

Requirements

Excellent verbal, written, and interpersonal communication skills; Maintain a systematic and organized approach to completing assignments accurately, thoroughly, and timely; Clearly explain complicated and detailed processes in a concise and simple way; Ability to self-motivate, take initiative, make independent decisions, and problem-solve; Ability to collaborate in a team environment and work independently; Ability to organize work, establish priorities, meet established deadlines, and follow up on assignments with minimum direction; Enthusiastic learner with the ability to collaborate with teammates and cross-functional partners; Familiarity with AI-assisted development tools; High School Diploma or GED; 1-3 years of related work experience; Fundamentals (MS-900) or Azure Fundamentals (AZ-900) Microsoft 365 certification or equivalent documented knowledge and experience; 1+ years of experience with Microsoft Azure involving design, deployment, configuration, and optimization; 1+ years of experience with IaaS and PaaS solutions; 1+ years of experience with Active Directory, Azure Active Directory, or Microsoft Entra ID involving design, deployment, configuration, and optimization; Proficient experience scripting with Python and PowerShell

Benefits

Paid parental leave including maternity, paternity, and adoption leave; Generous employer-paid leave for vacation, sick time, and other qualifying reasons; Innovative and comprehensive Medical, Dental, and Vision insurance; Life insurance policy at 2x annual salary at no cost; Short-Term and Long-Term disability covered at 100% for full-time qualified staff; Comprehensive wellness and mental health benefits; Generous 401(k) retirement plan with up to 12.5% contribution; $160 annually in development dollars; Casual dress and work environment