Interpreter ASL, SMH

The Sign Language Interpreter provides interpreting services for all clinical and professional University of Rochester Medical Center Staff, patients, and caregivers. These services are provided for SMH inpatient, HH inpatient, URMC ambulatory and affiliates within the interpreter services radius.

Responsibilities

Provides interpreting services for all clinical and professional University of Rochester Medical Center Staff, patients, and caregivers; Autonomously interprets individual, multidisciplinary, and group encounters; Manages flow of communication throughout the healthcare encounter; Prepares for interpreting encounter; Seeks clarification and self-corrects as needed to remain faithful to source message; Maintains transparency throughout entirety of clinical encounter; Promotes patient autonomy, maintains impartiality; Works collaboratively with team interpreter when indicated; Responds to pages and interpreting requests outside office hours; Communicates and coordinates with care team to provide optimal, timely services; Conducts patient rounds as necessary; Provides ad-hoc education to URMC staff regarding best practices for working with interpreters and deaf/hard-of-hearing patients; Directs patients to appropriate hospital resources; Maintains and enhances skill level; Completes scheduled trainings prior to deadline; Attends required staff meetings; Completes eRecord, axium, page log, and handoff requirements within 24 hours

Requirements

Fluency in English and ASL; 2 years post-high school education; or equivalent combination of education and experience; RID, NAD, BEI level II (Written required, performance within 18 months of hire)

Nice to have

Bachelor's degree; 2 years interpreting in a healthcare setting; Knowledge of human anatomy, physiology, pathology, clinical tests and procedures; Strong customer service and communication skills