IS Team Lead

The IS Team Lead reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The IS Team Lead will provide guidance and coordinate the activities of cross functional operational support and project teams, ranging from 3 to 10 individuals. Teams generally consist of Information Services analysts, operations department experts, and vendor/contractor specialists. The Information Services Team Lead manages the selection, installation, configuration, conversion, implementation and support of systems. These systems, both hardware and software, must be selected, configured and implemented in accordance with NMH accepted technical and application standards and follow NMH policies for capital and operating expense allocation. Implemented systems will effectively support the business requirements of the targeted user community.

Responsibilities

Coordinates projects and implementations across multiple teams to ensure technical deliverables are completed on schedule; Manages all types of information systems projects, including project plans, time and resource estimates, and status reports; Manages project teams including clients, vendors, consultants, and IS staff; Ensures project teams maintain design and quality standards and follow IS guidelines for testing, documentation, and training; Provides technical and analytical expertise for development, implementation, and ongoing use of application systems; Works with client departments, analysts, and vendor representatives to select, configure, implement, and support system solutions; Ensures support documentation is completed and available and recommends support improvements; Maintains positive working relationships with clients and manages their expectations; Manages high-risk and complex projects and removes project barriers; Escalates decisions affecting project plan modifications or financial outcomes

Requirements

Bachelor's equivalent work experience; 5 Years of relative experience

Nice to have

Experience in leading Information Services projects; Experience in delivering formal presentations; Excellent verbal and written communication skills; Healthcare knowledge and/or experience; Knowledge of business areas, especially those represented on team

Benefits

Tuition reimbursement; Loan forgiveness; 401(k) matching; Lifecycle benefits; Wide range of benefits supporting physical, emotional, and financial well-being; Protection for unexpected life events