IT Business Relationship Director

Serves as the IT strategic leader for the purpose of business/IT strategy development which includes but not limited to solution discovery, service management, risk management and relationship management. Proactively provides executive updates, shares knowledge of technology risk, roadmaps, and programs. Help aggregate IT business demand, prioritization of programs or projects and includes cost visibility. Facilitates clear agreements and effective communications between clients and IT. Partners with the executive to evaluate the benefits of IT initiatives and priorities. Serves as a partner to Information Technology (IT) leadership and various business units in the integration of new systems and enhancement of existing systems and/or processes. Contributes to the development of area business plans, including business and production metrics to meet objectives.

Responsibilities

Collaborates with clinical or operational leadership to discover strategic opportunities where information technology and innovation can significantly improve the delivery of health care; Works with IT leadership and business units to develop and understand the business case and business requirements to solve technology related business problems; Anticipates business and regulatory issues; recommends product, process or service improvements; Leads projects with notable risk and complexity and develops the strategy for project execution; Builds highly effective partnerships and resolves relationship issues between IT and operations, and senior leadership; Assists in business relationship management, business strategy and planning, portfolio/demand management; Establishes and maintains contacts at the highest level of decision-making authority within client organizations; Constructs and manages IT pipeline, highlighting key projects and resource allocation strategies; Participates in clinical, business, or operational strategy planning; Facilitates clear agreements and effective communications between clinical, business, and operational team members and all IT team members; Analyzes initiatives in the project portfolio and identifies specific, measurable outcomes; Implements processes and tools to measure benefits associated with individual projects; Impacts the direction and resource allocation for entire programs, projects or services

Requirements

Bachelor's Degree in Information Technology or related field; Typically requires 7 years of experience in evaluating internal information systems technical needs and functioning as the interface between operational and technical experts; Knowledge of leading-edge applications of information technology in health delivery; Excellent written and oral communication skills; Demonstrated strength as a strategic thinker with ability to understand the business direction and goals and their potential implications in terms of systems required to support them; Attention to detail in developing functional requirements, risk assessments, cost estimates and plans and tracking the delivery of approved projects; Highly motivated self-starter capable of working largely on their own initiative; Strong ability to exercise judgment and creativity in analyzing/solving unusual complex/ambiguous problems; Ability to be an effective team player, capable of playing both leadership and supportive roles; Knowledgeable leader; recognized expert in the integration within functional and business areas; Ability to influence and direct work teams; Strong mentoring and knowledge transfer capabilities

Benefits

Paid Time Off programs; Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability; Flexible Spending Accounts for eligible health care and dependent care expenses; Family benefits such as adoption assistance and paid parental leave; Defined contribution retirement plans with employer match and other financial wellness programs; Educational Assistance Program; Incentive pay for select positions; Opportunity for annual increases based on performance