IT Functional Analyst

Functional Analyst – Genomics LIMS (Healthcare Domain). Eurofins IT Solutions, Bengaluru, Karnataka, India. As a Functional Analyst – Genomics LIMS, you will work closely with business stakeholders, laboratory operations, product owners, architects, and engineering teams to understand business processes, define functional requirements, and support the delivery of enterprise-scale laboratory solutions. You will play a key role in translating business needs into scalable technology solutions while ensuring compliance with healthcare and laboratory standards.

Responsibilities

Partner with business stakeholders to understand laboratory workflows and business processes across Sanger, Sequencing, NGS, Arrays, and Sample Management; Gather, analyze, and document business, functional, and non-functional requirements; Act as the bridge between business users, laboratory operations, and engineering teams; Support solution design, backlog management, and delivery throughout the software development lifecycle; Drive process improvements and standardization across global Genomics platforms; Ensure solutions align with regulatory, operational, and business requirements; Conduct workshops, stakeholder interviews, and requirement gathering sessions; Create and maintain Business Requirement Documents, Functional Requirement Specifications, User Stories, Acceptance Criteria, Process Flow Diagrams, and Functional Design Documents; Perform impact analysis for new features and change requests; Support backlog prioritization with Product Owners; Coordinate User Acceptance Testing (UAT) with business stakeholders; Support production releases and change management activities

Requirements

Agile / Scrum; User Story Mapping; Business Process Modeling; Requirement Traceability; User Acceptance Testing (UAT); Product Backlog Management; Change Management; Continuous Improvement; Requirement Management: Azure DevOps, Jira, Confluence; Documentation: Microsoft Office, Visio, Lucidchart, Draw.io; Databases: SQL Server (basic querying); Integration: REST APIs, JSON, XML; Reporting: Excel; Methodologies: Agile, Scrum, BPMN; Customer-service oriented with a problem-solving attitude; Strong attention to detail and accuracy is essential; Entrepreneurial thinking and flexibility to change; Very good English communication skills (concise writing and orally convincing); Structured and clear writing skills; Proven ability to solve complex business problems using analytical reasoning; Demonstrated positive attitude, self-motivated, team player

Nice to have

Bachelor's or Master's degree in Life Sciences, Biotechnology, Bioinformatics, Computer Science, Engineering, Healthcare, or equivalent; 9-12 years of experience as a Business Analyst; Minimum 5 years of experience supporting Healthcare, Genomics, or LIMS platforms; Experience working with globally distributed teams; Knowledge of GxP, ISO, CAP, CLIA, or other laboratory quality standards is an advantage; Certification in CBAP, PMI-PBA, or Agile Business Analysis is desirable; Excellent stakeholder management and communication skills; Ability to bridge business needs with technology solutions in a global delivery environment; Experience supporting LIMS implementations or enhancements; Power BI (preferred)