IT Support Officer

Location: Jakarta

Job Description

- Help and make sure company's IT operations are running smoothly.
- Support and maintain office network and internet connection to provider.
- Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.
- Create daily reports related to the connectivity & resources monitoring in the placement Office.
- Setup PCs and Laptops, and help research which items for the company to procure.
- Prepare & Proceed the IT Peripheral handover to/from the employee in the onboarding & offboarding Process.
- Do some light coding to automate tasks.
- Provide some technology & procedure initiatives to create more effective IT Support workflow.

Qualifications

- Minimum 2 years of experience in IT Support.

- Good knowledge of network, hardware, software, and printer troubleshooting.

- Strong problem-solving skills.

- Good communication and interpersonal skills.

Responsibilities

Help and make sure company's IT operations are running smoothly.; Support and maintain office network and internet connection to provider.; Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.; Create daily reports related to the connectivity & resources monitoring in the placement Office.; Setup PCs and Laptops, and help research which items for the company to procure.; Prepare & Proceed the IT Peripheral handover to/from the employee in the onboarding & offboarding Process.; Do some light coding to automate tasks.; Provide some technology & procedure initiatives to create more effective IT Support workflow.

Requirements

Minimum 2 years of experience in IT Support.; Good knowledge of network, hardware, software, and printer troubleshooting.; Strong problem-solving skills.; Good communication and interpersonal skills.