IT Systems Engineer

We're hiring an IT Systems Engineer to help us improve the way our tools, systems, and processes work together. This role is hands-on and technical, with a focus on automation, integrations, and cleaning up some of the complexity that’s built up as we’ve grown. In the near term, you’ll spend most of your time building scripts and improving workflows while leveraging AI, and helping us reduce tool sprawl and vendor noise. Over time, we’re looking for someone who can help bring more structure and long-term thinking to how our team operates. If you like solving real problems, working across teams, and turning messy systems into something that just works, we’d love to talk. This is an in-person role based at our San Francisco headquarters. The successful candidate will be expected to work onsite to effectively collaborate with our team and support our office's IT needs.

Responsibilities

Design, build, and maintain automation workflows across core IT systems; Lead tool consolidation and SaaS lifecycle improvements; Own and improve vendor management processes including procurement, renewals, intake, and documentation; Partner with Security, Compliance, and People Operations on cross-functional workflow optimization; Build and maintain integrations between systems such as Okta, Google Workspace, Slack, MDM, and ITSM; Contribute to and help enforce IT documentation standards; Identify and address tech debt especially in high-friction workflows; Help shift IT from reactive support to a proactive, strategic partner

Requirements

Technically strong: Fluent in scripting (Bash, Python, etc.), APIs, and automation platforms like Workato or Zapier; Process and project-oriented: Skilled at designing and implementing scalable systems; AI and Automation Expertise: Able to leverage generative AI tools to improve IT workflows and automation; Cross-functional communicator: Comfortable collaborating with other teams and other stakeholders; Hands-on: Willing to roll up your sleeves and build, implement, and maintain critical systems; Proactive and strategic: Able to focus on immediate needs while aligning with long-term IT goals; Documentation-forward: Values clarity and scales knowledge effectively within the team

Benefits

Competitive compensation package, including equity; Inclusive Healthcare Package; Learn and Grow - we provide mentorship and send you to events that help you build your network and skills; Flexible Time Off; We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.