Junior Content Designer

Join a prominent financial institution, partnered with Aquent Talent, that impacts millions of lives daily, where innovation meets tradition to create seamless digital experiences. This organization is at the forefront of digital transformation, committed to delivering exceptional service through cutting-edge technology and a client-centric approach. Here, your work directly contributes to shaping the future of financial services for a vast user base. Are you ready to make a tangible impact on the digital journey of millions? We are seeking a talented individual to join our central team, where you will be instrumental in shaping the digital experience for clients using our advanced digital banking platform. This is an exciting opportunity to apply your strategic thinking and editing prowess to deliver mobile-first content that is brief, consistent, and exceptionally clear. You will bridge the gap between technological capabilities and client needs, ensuring every interaction delivers clear value and enhances user engagement, directly influencing how users interact with essential financial services. This role offers a unique opportunity to contribute to solutions used daily by millions of digital banking clients, making a high impact from day one. You’ll join a collaborative design team, benefiting from mentorship by subject-matter experts and robust support for your professional growth, working at the forefront of digital product design and exploring emerging trends such as AI tools and agentic user experiences.

Responsibilities

Draft, edit, and document client-focused UX copy that meets mobile content standards (concise, clear, and action-oriented), including microcopy, tooltips, button labels, and transactional messaging; Apply and contribute to the digital platform’s design system and content principles to ensure consistent tone and voice across digital user journeys; Support content localization and translation workflows, leveraging basic written French skills where needed to identify and resolve translation issues; Explore and integrate AI tools into your daily workflow to streamline content exploration, iteration, and documentation; Work directly alongside UX designers, Product Managers, Business Analysts, Developers, and QA teams to define problems, frame jobs-to-be-done, and deliver cohesive solutions; Support cross-functional teams throughout the product development lifecycle, from initial ideation and wireframing through to testing and launch; Manage multiple concurrent digital design projects effectively in a fast-paced environment; Collaborate with design teammates to research user and business requirements, framing key questions for usability testing; Create, test, and iterate on copy variations to measure effectiveness and improve overall client engagement; Identify opportunities for experience improvements within the digital platform and proactively pitch content-led solutions

Requirements

0–4 years of experience in UX writing, copywriting, or digital content creation (entry to early-career level); Strong writing and editing skills with a focus on mobile-first, concise content; A curious, analytical mindset with solid problem-solving abilities; Some hands-on experience using Figma for design and copy handoff; Practical exposure to or experience with AI writing/productivity tools; Basic understanding of digital product design principles and mobile UX; Excellent communication skills with comfort working across multiple projects and teams

Nice to have

Experience working with project management and documentation tools like Jira and Confluence; Basic, working knowledge of written French (sufficient to review translations and spot errors/contextual issues); Exposure to content strategy projects or design systems; Experience or interest in designing agentic experiences or AI-driven conversational flows; Prior experience working within large design teams and multi-stakeholder corporate environments

Benefits

subsidized health, vision, and dental plans; paid sick leave; retirement plans with a match; free online training through Aquent Gymnasium