KERING Sys Ops Expert

As a SysOps Expert, you will sit at the heart of mission-critical IT operations, ensuring stability, performance, and scalability across a complex hybrid enterprise environment. You will join a high-performing, international team where your expertise truly matters: this is not a support role, but a position of ownership and technical authority. You will directly shape service reliability, operational excellence, and continuous improvement across on-premise and cloud infrastructures. Based in Scandicci (FI) or Milan (MI) and operating in a global, multicultural context, this role offers strong exposure, autonomy, and the opportunity to influence both technology and operational strategy at enterprise scale.

Responsibilities

Take end-to-end ownership of daily operations for hybrid infrastructures (private & public cloud); Ensure SLA compliance through proactive monitoring, automation, and continuous performance optimization; Manage and evolve cloud operations (mainly AWS & private cloud), delivering clear, data-driven reporting to stakeholders; Act as technical reference point for one or more critical infrastructure domains; Lead operational governance and technical committees with suppliers and outsourced partners; Contribute to project design and execution, working across Agile and Waterfall delivery models; Drive Incident, Change, and Problem Management in line with ITIL best practices; Lead complex troubleshooting, challenge root causes, and ensure sustainable remediation; Collaborate closely with Service Owners, regional and global teams, brands, and technology entities

Requirements

Senior SysOps professional with 7+ years of experience in complex, enterprise-scale and hybrid (on-prem & cloud) environments; Strong technical expert in systems administration, automation, and CloudOps/DevOps, with solid exposure to AWS and hybrid architectures; End-to-end infrastructure knowledge, including virtualization, storage, backup, monitoring, and service reliability at scale; Comfortable in international, distributed contexts, able to collaborate and influence multiple technical and non-technical stakeholders; Results-driven and curious mindset, combining autonomy, rigor, strong communication skills, and a continuous learning approach; Fluent English required

Nice to have

Italian

Benefits

Opportunity to join a global luxury group; Endless possibilities to learn and grow; Talent development; Internal mobility; Leadership skills development; Stimulating and fulfilling workplace environment