Laboratory Service Engineer 3

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. As a Lab Services Engineer supporting the Dextro Lab, you will play a critical role in ensuring engineering tools are built, configured, and delivered on time to support product development and customer readiness. Your ownership of clear-to-build (CTB) processes, material readiness, and build execution will directly contribute to operational efficiency, successful tool deployments, and seamless transitions to Global Operations and Field Support. By driving cross-functional collaboration and resolving build challenges, you will help accelerate innovation while maintaining the highest standards of quality and delivery performance.

Responsibilities

Execute engineering builds of Dextro tools within the lab environment, ensuring adherence to configuration and readiness requirements; Assembling, configuring, troubleshooting, and support bring-up activities for complex tool systems; Partner with engineering teams to investigate and resolve build and integration issues; Own Clear-to-Build (CTB) readiness, ensuring materials, configurations, and documentation are complete and accurate; Validate Bills of Materials (BOMs), purchased components, and physical build alignment to ensure configuration integrity; Coordinate Engineering Material Requests (ERFs), procurement activities, material staging, and critical component expediting; Document build configurations, deviations, issues, and resolutions while maintaining accurate build records and standard operating procedures; Support tool readiness verification and ensure complete documentation for successful handoff to Global Operations and Field Support; Collaborate closely with Engineering, Supply Chain, and Lab Operations teams to drive alignment and meet On-Time Delivery (OTD) objectives; Proactively identify, escalate, and drive closure of issues impacting build schedules, material readiness, or delivery commitments

Requirements

Bachelor’s degree in a technical field with 5+ years of related experience; or a Master’s degree with 3+ years of related experience; or a PhD with no prior experience required; An Associate’s degree in a technical field or equivalent military training with 7+ years of relevant experience may be considered in lieu of a Bachelor’s degree.

Nice to have

5+ years of hands-on experience in lab environments, NPI/prototype builds, and semiconductor or equipment systems; Experience with BOMs and configuration management; attention to detail in configurations and documentation; Understanding of materials flow and build processes; material tracking and procurement coordination; Build readiness/CTB processes; ownership and accountability for delivery (OTD); Ability to work across teams