LAN Gaming Associate - Boeing Center at Tech Port

In this role, you will be responsible for operating and maintaining a 50 PC LAN Center. Standard tasks will include performing cashless sales, greeting and servicing customer needs, troubleshooting PC’s, updating games, and thorough cleaning of desks/chairs/peripherals. Additional tasks may be assigned.

Responsibilities

Operating and maintaining a 50 PC LAN Center; performing cashless sales; greeting and servicing customer needs; troubleshooting PCs; updating games; thoroughly cleaning desks/chairs/peripherals; working with the Esports and LAN Gaming department to help setup and run esports related events and tournaments

Requirements

Strategic and critical thinker who is dynamic, forward-thinking, analytical, and extremely well organized; Excellent service & communication skills; Must pass background and credit check; Must be 18 years old; Must be TABC certified; Customer service experience required; Knowledge of PC hardware required; Ability to work nights, weekends and holidays; Ability to work in a team; Positive attitude and neat appearance; Knowledge of games and gaming platforms, and able to assist users with any issues; Ability to keep 50+ systems operating while maintaining proper cleanliness; Ability to stand and walk for entire length of shift; Ability to lift and carry supplies and equipment up to 60 pounds and place items on high and low shelves; Ability to get under desks and counters to adjust wiring/move equipment; Occasionally required to reach up to 6-7 feet, twist at waist, bending and squatting; While performing duties, employee is regularly required to move around facility, stand for long hours during events, talk and hear; This position may require work inside or outside of the building, as needed by events.

Nice to have

High school diploma or general education degree (GED) preferred; Experience in running gaming related events preferred; Experience in troubleshooting PC’s preferred; English preferred as primary language, but not required